Under the Distance Selling Regulations you are entitled to cancel your purchase up to 14 days after receipt.
This does not, however, apply to customised items. Should you be unhappy with a custom made item, please contact me on receipt of your purchase and I will do my best to resolve the problem.
For all other orders, you are able to cancel your order, and receive a full refund, up to 14 days after receipt, provided it is unused, in its original packaging and suitable for resale. Postage and return postage costs will not be refunded unless the item has a defect.
If an item has arrived in a damaged condition, photographic evidence MUST be provided within 48 hours of receiving the goods.
If you wish to cancel your order or return something, please inform me via email:
or via the Contact Us page of the website, within 14 days of receipt.
PLEASE NOTE: By placing an order you are confirming acceptance of the above.
Your statutory rights are not affected.